2.1
Details
My wife and I were cruising for the first time on RC. The room we were given had problems with the AC not blowing cold air. We immediately called maintenance and informed them about the problem, as well as informing our room maid service gentleman, Joseph. He told us...
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1 comment
Anonymous
#1744075

I agree with u on the ac issue I just went on the allure of the seas ship wat a nightmare I’m still waiting to hear back for royal and I also had a lot of other issues

Review
#1645737 Review #1645737 is a subjective opinion of poster.
Service
Royal Caribbean Enchantment Of The Seas Cruise
Pros
  • Checkin staff
  • Cabin stewardess
Cons
  • No response from guest services
  • Ac not working
  • Customer service
Reason of review
Damaged or defective
Loss
$1
Preferred solution
Full refund
Tags
  • cruise rip off
  • Cruise Price Rip Off
  • Royal Caribbean Cruises Legal
We complained the Executive of the Royal Caribbean regarding of their NOT accommodation to kids at the Enchantment of the Sea. There were NO physical activities for kids at all and NOT kids friendly cruise liner. I complained to the Executive of Royal Caribbean and...
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1 comment
Anonymous
#1538831

"Physical activities" Oh...you wanted the cruise line to babysit your kids while you tripped the light fantastic huh? Did you bother to read what the line had in the way of activities for kids before booking or did you just want to do your thing and hope for the best.

Next time plan a camping trip away from it all. Bad thing about that is you're entertainment director for your kids and have no one else to blame but yourself.

Review
#1312992 Review #1312992 is a subjective opinion of poster.
Service
Royal Caribbean Enchantment Of The Seas Cruise
1.5
Details
My name is Sharnell Brand and I cruised on the Enchantment of the Seas March 24-27 out of Miami room 3662. I was very disappointed with our trip and the staffs demeanor and overall unfriendliness. I have been a loyal customer of Carnival Cruiseline and have cruised...
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Review
#1032841 Review #1032841 is a subjective opinion of poster.
Service
Royal Caribbean Enchantment Of The Seas Cruise
Reason of review
Bad quality

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