The Hammocks, Florida
Featured on Facebook Not resolved

I have cruise with Royal Carribean 3 times.However, I have to honestly say I was very disappointed.

Related: Royal Caribbean - Royal Carribean brutal pricing rip offs

My bathroom has mold, the room smell bad and it just look dirty. I complained to the front desk and it took for me to complain 3 time for them to do something about it. After the that, the staff was very rude toward me. The gentalamen that clean was assigned to clean my room would always give me an attidued.

In addition, my daughter room also the bathroom was not working. I have more pictures attached but your website only allow me one.

I was not even provided with the credit on board that the front desk offer.I end up getting sick because after I complained about the room they put so much Clorox that I end up going to the urgent care because it cause me pharyngitis.

Review #873197 is a subjective opinion of a user.

Number of Destinations
Customer service
Facilities and Services
Value for money
Quality of Food
Additional Fees
Diversity of Products or Services
Product or Service Quality
Quality of Accommodation
Price Affordability
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Royal Caribbean Cruise
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Royal Caribbean?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like