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Beware booking on Royal Caribbean. They apparently routinely use bait and switch to herd their victims around for sharper profit, and care nothing for the customer. Here's the scam in a nutshell: 1. Advertise an attractive package on sale, for, say Black Friday or...
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Royal Caribbean Cruise Booking
#1447067
We recently booked a cruise on the allure of the seas on Nov 25th. The cruise had to be canceled and Royal Caribbean assured me I would receive a full refund. I received an email on November 29th from orbits confirming I would receive my refund in 7to 9 days. I have...
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2.2
Product
Royal Caribbean Cruise Booking
#1430358

Royal Caribbean - Billing issue

The credit I was expecting on the credit card I used to pay for my cruise was credited to an old credit card on file and now I can’t receive the credit that royal Caribbean owes me. I have no way of retrieving my credit. Why wouldn’t you credit me on the credit card I used to pay? You just robbed me of $100. I will try and let all your customers know of this. There is plenty of other cruise lines to use instead of you.
2.6
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Royal Caribbean Cruise Booking
#1429995
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We booked a cruise to Cuba on Nov 3 leaving on Dec 4. On Nov 8 POTUS places new restrictions on travel to Cuba which would not allow us to leave the ship unless we bought on of RC excursions and had to stay with the group and guide the entire time. We were not free to...
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AboundingDuskyDolphin
AboundingDuskyDolphin

I'm sorry that your vacation plans got altered like that. Please don't get discouraged from traveling. I've completed tours in Asia, though I would never go back to Vietnam fo...

jameshatesroyalcaribbean
jameshatesroyalcaribbean

btw here is my website where you can BOYCOTT Royal Caribbean Cruises for denying a service dog on board their shiphttp://www.royalcaribbeancruisesofficialsite.com/

1.0
Product
Royal Caribbean Cruise Booking
#1136295
Recently we booked a Caribbean cruise with Royal Caribbean, based on the excellent ports (St. Croix in particular, as we had never been there) at a really good price, ten days at less than $70 a day. When we saw the itinerary and the price we should have known it was...
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jameshatesroyalcaribbean
jameshatesroyalcaribbean

Sadly this has become the norm for long suffering passengers /victims of royal caribbean cruises scams which amount to nothing short of "misleading & deceptive conductive" in ...

Anonymous
Ageless

You think Barbados and St. Lucia are INFERIOR to St. Croix? Are you flipping SERIOUS???Get a grip, man. You got a good cruise and weren't dumped off in a port that was shredde...

2.2
Product
Royal Caribbean Cruise Booking
#1122987
I Paid big money for an Eastern 7-day Royal Caribbean cruise that got changed to Western. There was NO communication, no option or credit, etc. to the customer. The change in itinerary is terrible! I understand "Acts of God" occur but give options to your customers...
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Jgonzalezcfl79
Jgonzalezcfl79

Very similar situation. All they said was sorry. The new ports were such a downgrade, I felt like crying.

Anonymous
Anonymous

We pass for the same situation, omg

Product
Royal Caribbean Cruise Booking
#1107132
We have been to San Juan numerous of times on other vacations "not Royal Caribbean". RC website still shows for their Sept 8th 2018 schedule going to our original destinations using Harmony of the Seas ship. Never offered any kind of upgrade or anything even in...
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2.2
Product
Royal Caribbean Cruise Booking
I liked
  • 4 cruised and all good so far
I didn't like
  • Changing itinerary 2 weeks b4 poor excuses not weather related
#1089338
I had an opportunity to book thru a 3rd party yesterday but I had made a promise to an NCCL sales rep that I would give her the opportunity to earn my business.After 2 calls and and an email without a response, I was able to get her on the phone today to find out that...
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a1tele723
a1tele723

Still nothing......

a1tele723
a1tele723

Still nothing from Royal Caribbean. With 12 weeks to go I count over 156 Oceanview Balcony and 31 Central Park balcony left. I didn't even bother counting Boardwalk balconies ...

3.3
Product
Royal Caribbean Cruise Booking
#1021277
I am booked to go on Navigator this spring for a transatlantic I booked this cruise with my hubby who recently passed away.I am a Diamond almost Diamond plus member to indicate how many royal cruises I have taken As a new widow now traveling with a girlfriend ( we are...
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Anonymous
Anonymous

Travel with RCCL for several cruises as diamond members. But Majesty was worse cruise in my life. Failed cost guard inspection was day late leaving port. Didn't get to but one...

2.7
Product
Royal Caribbean Cruise Booking
#1003380
Well we've prebooked 16 RCCL cruises, but just for the onboard credit deal. We did intend to use most of them or even all of them, but now we may not. As Tonya the lady from the next cruise dept said to us if/when we change the cruise booking to another cruise the...
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4.0
Product
Royal Caribbean Cruise Booking
I liked
  • Dinning room waiters and room attendants
I didn't like
  • After sales service is very disgusting
#835376