Royal Caribbean - Trip canceled
My friends were taking me on a cruise for my birthday. I get a phone call from some *** at the cruise line. She tells me i csnt travel because of a felony i had 20 years ago. Ruined the whole week my friends were in town for a visit.
Overall, the experience was good with the notable exception of some services such as the VOOM. This is my 8th cruise but my first on Royal Caribbean. If I were to do this again, I would use the Princess Line. Here are my biggest complaints: 1. VOOM: Royal Caribbean...Read more
I have a reservation for the Navigator of the Seas, departing Miami next 4/22 . For the last 3 weeks I sent several e-mails to your emergency team requesting written permission to drop off a piece of luggage at La Coruna port to be kept in our hotel on our return to...Read more
Their 'Special Needs' service is pathetic (on the Radiance Of The Seas) My Brother and his partner are both deaf and can not lip read, We were told that an interpreter can be provided for them, the special needs form was filled out and emailed back to RCI months in...Read more
I didn't like
- No interpret provided for my deaf brother
I booked my cruise on my EU paspoort and took my passport and US military ID with me. While checking in they told me I needed my green card to check in. I wasn’t aware of this as I booked my cruise on my passport. They weren’t willing to help me out in any way. They...Read more
I am one of hundreds of injured passengers who were forced to sail into a category 4 hurricane by the negligent Royal Caribbean Cruises. I suffered a broken leg when I was hit by a flying chair flung across the room as we all hung on for our lives. Everyone believed we...Read more
Such a dishonest cruise line as Royal Caribbean Cruises demonstrates less ethical standards than a pirate ships crew. Really isn't it time that all passengers who have suffered financial loss, pain and suffering due to Royal Caribbean Cruises negligence begin to get...Read more
- Disembarking the ship
I didn't like
- Being denied my human rights as a disabled person
My issue is with the wireless internet package I purchased for my children. Approximately 2 weeks before my cruise I purchased 2 internet packages online. When I arrived in Galveston I received 2 cards with instructions on how to connect to the WiFi on the ship. This...Read more
Visit my website to Boycott Royal Caribbean Cruises for discriminating against a disabled person & denying his service dog on board the ship. http://www.royalcaribbeancruisesofficialsite.com/ Boycott this cruise line for discriminating against the disabled. Royal...Read more
- Getting off the ship
I didn't like
- Royal caribbean offered me 100 dollars credit as compensation
- Being denied my service dog to come on the cruise with me
Royal Caribbean - Awful company!!!
We booked a cruise to Cuba on Nov 3 leaving on Dec 4. On Nov 8 POTUS places new restrictions on travel to Cuba which would not allow us to leave the ship unless we bought on of RC excursions and had to stay with the group and guide the entire time. We were not free to...Read more
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