Powder Springs, Georgia
Diversity of Products or Services
Number of Destinations

1. We was in a hit and run accident and almost missed the boat.

2.We got rear ended and the car that hit us decided to not pull over, so the cab driver decided to go on a high speed chase with my children in the taxi. He gave up after I screamed and begged him to pull over. I have the police report.

3.we was refuse medical treatment because I couldn't afford to pay for all four, we were blessed to be able to partake in his cruise by pitching penny's.

4. We entered our cabin, my quadrapelegic daughter(who's 21 birthday we was celebrating) could not get her wheelchair in the door. She could not bath, or use the restroom and had to go to a bathroom on a different floor. I called repeatedly to request better accommodation just so she could bath and use the restroom and time and time again we where refused.

5. I had to see the doctor because my head and neck pain was unbearable. When I got home and tried to pay for parking at the airport my card was declined because of an outrageous doctor bill charge.

My daughters 21 birthday SUCKED and now we are hurt physically and financially broke from our July 4,2015 Oasis vacation.

Reason of review: Poor customer service.

Had an Experience with Royal Caribbean?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

If you were so broke that you were pinching pennies and could not even afford to pay to park your car, perhaps you should have chosen a more budget-friendly way to celebrate than a cruise.Your accident-related medical bills are not the cruiseline's fault.

And unless you requested a handicapped stateroom upon booking, these accommodations are not guaranteed.Did you perhaps try to pinch a few more pennies by accepting the cheapest stateroom on board, regardless of it's accessibility status?

Monterey, California, United States #1050521

Unless the other vehicle that hit your taxi was a Royal Caribbean Cruise Ship, I'm not sure how you can hold them responsible for this. As for the issues with your room, I'm assuming that you knew you would need an accessible room when you booked the cruise. Unfortunately most people are not mind-readers and unless you requested an accessible room odds are you would not accidentally get placed in one.


I'm not really sure how the cruise can be held responsible for the hit and run or your doctor bills.If you went to the doctor, of course you will have a bill for it, which you knew since you had already been to see the doctor and decided you couldn't afford it.

Did you try taking a pain killer before going to the doctor?

Also, did you make arrangements for your daughter when you booked?I have been on several cruises through many different cruise lines, and they always ask during booking if my party needs and special accommodations.


1.WERE in an accident.





Other than that, so sorry you had a bad time.A 21st birthday should be special.

You May Also Like

Norwegian Cruiseline - Refund Norwegian Cruiseline "I booked a cruise with NCL which was a sailing on May 17th 2017, on the 24th April I had to cancel due to family illness, I had booked through..." Read more Holland America Line - Arrogant Holland America Line "Re mariner number 379107659 and 379117088 Bookingsnumber VD9TDT 35 night Circle Hawaii, Tahiti & Marquesas cruise Dear Kirsten Woods, Special Advisor Office of the President How arrogant and rude can you be by asking..." Read more Review about Royal Caribbean Ms Mariner Of The Seas from Mountain View, California Royal Caribbean "My wife and I had a great experience with Caribbean Cruise. We went on the trip from Singapore to Phuket during 22 Feb to 26 Feb. We were very impressed..." Read more Grand Circle Travel - Grand circle are the worst on the rivers Grand Circle Travel "I worked many years for grand circle and can say that they are the worst company on the european rivers. They treat the people like Dirt You are just a..." Read more Shoespie and Dresswe are fraudulent! They are scamming people. Be aware Shoespie "Shoespie and Dresswe are the same company. They mislead people in their website. They post pictures of shoes or dresses from other websites making people believe they will get that...." Read more Danger! Must Cure Obesity Company giving dangerous medical advice and selling fake products Must Cure Obesity Co "Be careful out there consumers with this company and it's sister companies Gastric.care, Gastric Bypass Alternative, and Roca Labs. I am a healthcare professional and was asked by a patient..." Read more Proactiv - Not satisfied Proactiv "Hi just need to know ,how come u are calling proactiv that the best product ever and actually is damiging the towel , feel like they are using clor on..." Read more Penske Truck Rental - The worst company ever Penske Truck Rental "I live in an apartment complex and came out side to leave to have a movers blocking me and every one else in they did not try to move or..." Read more