We have used the RCCL website in the past for cruises, and have expected that as a Diamond Members we were getting the best pricing. However, just by accident I compared pricing from an ad sent by RCCL to the pricing on the Crown and Anchor site for my membership.
I was amazed to see that my initial pricing was HIGHER than the public initial cost. However, with the VERY generous $200 Diamond Member reward, the total cost for the cruise priced, and the same cabin category, was $21 less than the public! I inquired twice of the Crown and Anchor Society as to how this could happen, but they have apparently decided that I merit no response.
How very nice of RCCL to treat someone with 120 cruise credits (and who has a Grand Suite booked for with them for next April) so very nicely! I wonder if Princess is interested in our business??
Product or Service Mentioned: Royal Caribbean Cruise.
Reason of review: Pricing issue.
Preferred solution: Let the company propose a solution.