Visit my website to Boycott Royal Caribbean Cruises for discriminating against a disabled person & denying his service dog on board the ship. http://www.royalcaribbeancruisesofficialsite.com/ Boycott this cruise line for discriminating against the disabled. Royal...Read more
- Getting off the ship
I didn't like
- Being denied my service dog to come on the cruise with me
- Royal caribbean offered me 100 dollars credit as compensation
Royal Caribbean - Awful company!!!
We booked a cruise to Cuba on Nov 3 leaving on Dec 4. On Nov 8 POTUS places new restrictions on travel to Cuba which would not allow us to leave the ship unless we bought on of RC excursions and had to stay with the group and guide the entire time. We were not free to...Read more
After a truly horrible cruise last Spring on the Serenade of the Seas (food poisoning, hair in my food, horrible service) I was given a certificate for a discount on a future cruise. I was extremely hesitant, however, my mother wanted to take a cruise to Cuba so I...Read more
My girlfriend and I are long time cruisers, usually on Carnival as we live in the Tampa Bay area. Recently we booked a Caribbean cruise with Royal Caribbean, based on the excellent ports (St. Croix in particular, as we had never been there) at a really good price, ten...Read more
I'll be cruising in about a week. They had to change ports due to hurricane, which we understand, however, the ports were really a downgrade. It was supposed to go to St Marteen, Puerto Rico, and Haiti. They substitude it with Nassau, Cozumel, and Costa Maya. Problem...Read more
Curious, but were you on the Allure of the Seas by chance?? If so, same thing happened to us...the itinerary had been changed earlier as well and we had booked our cruise as our Honeymoon Cruise...RC had told me on the first call that if THEY changed the itinerary,...Read more
Royal Caribbean - Worst customer service ever!
I paid $1900 for a 7 day cruise and airfare to get to the San Juan and home thru Royal Caribbean. Airline could not get me to the San Juan, so I couldn't get on the boat. They have offered a 75% voucher towards a cruise in the future, useless to me, can't even sell it because its only good for me. What a joke! I hope your boat sinks. *** bags!
I was denied the ability to sail on my cruise with Royal Caribbean on Sept 18th. I was amongst 20 plus other passengers that were told we didn’t have the appropriate documentation and that we didn’t have a passport. I had all of the documents that are listed to have...Read more
I Paid big money for an Eastern 7-day Royal Caribbean cruise that got changed to Western. There was NO communication, no option or credit, etc. to the customer. The change in itinerary is terrible! I understand "Acts of God" occur but give options to your customers...Read more
Ripped off thousands of passengers who were scheduled to sail on Oasis, Allure & Harmony the weekend of 9/9/2017. Due to Hurricain Irma many passengers could not make it to port. RCCL cut 7 day consecutive cruises down to 3 only giveing credit for future cruise, no...Read more
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