Visit my website to Boycott Royal Caribbean Cruises for discriminating against a disabled person & denying his service dog on board the ship. http://www.royalcaribbeancruisesofficialsite.com/ Boycott this cruise line for discriminating against the disabled. Royal...Read more
- Getting off the ship
I didn't like
- Royal caribbean offered me 100 dollars credit as compensation
- Being denied my service dog to come on the cruise with me
We booked a cruise to Cuba on Nov 3 leaving on Dec 4. On Nov 8 POTUS places new restrictions on travel to Cuba which would not allow us to leave the ship unless we bought on of RC excursions and had to stay with the group and guide the entire time. We were not free to...Read more
After a truly horrible cruise last Spring on the Serenade of the Seas (food poisoning, hair in my food, horrible service) I was given a certificate for a discount on a future cruise. I was extremely hesitant, however, my mother wanted to take a cruise to Cuba so I...Read more
I didn't like
- Customer service
Royal Caribbean - Worst customer service ever!
I paid $1900 for a 7 day cruise and airfare to get to the San Juan and home thru Royal Caribbean. Airline could not get me to the San Juan, so I couldn't get on the boat. They have offered a 75% voucher towards a cruise in the future, useless to me, can't even sell it because its only good for me. What a joke! I hope your boat sinks. *** bags!
Royal Caribbean - I am very angry about the pearson that runs dimond plus on brilliance of the sees
I went to Diamond plus room with my Fiance i am a Diamond plus the guy that was there say i cound be there with my Fiance because he was not a Diamond he doesn't drink alcohol so i was at brilliance of the seas for 12 day and i cound go for a drink
Royal Caribbean Cruise Review
Over charged $750.02 after double dipping by RCI and ten days later still waiting for reversal. Returned home to an overdrawn bank account and had no cash. Had to borrow money from a friend just to put petrol in my car to drive home me! Their call centre is of course closed! Very expensive trip as it was and double charged makes it worse.
Royal Caribbean Majesty Of The Seas Cruise Review
took a cruise on the majesty was terrible the ship bathrooms didn't work half the time in the dinning room food terrible staff very slack , but I won 4000& at casino tables.. but like any other business your product is good at first than it goes to *** when you start getting the people . so I don't know now about your cruise line
My girlfriend and I are long time cruisers, usually on Carnival as we live in the Tampa Bay area. Recently we booked a Caribbean cruise with Royal Caribbean, based on the excellent ports (St. Croix in particular, as we had never been there) at a really good price, ten...Read more
I'll be cruising in about a week. They had to change ports due to hurricane, which we understand, however, the ports were really a downgrade. It was supposed to go to St Marteen, Puerto Rico, and Haiti. They substitude it with Nassau, Cozumel, and Costa Maya. Problem...Read more
Curious, but were you on the Allure of the Seas by chance?? If so, same thing happened to us...the itinerary had been changed earlier as well and we had booked our cruise as our Honeymoon Cruise...RC had told me on the first call that if THEY changed the itinerary,...Read more
I was denied the ability to sail on my cruise with Royal Caribbean on Sept 18th. I was amongst 20 plus other passengers that were told we didn’t have the appropriate documentation and that we didn’t have a passport. I had all of the documents that are listed to have...Read more
I Paid big money for an Eastern 7-day Royal Caribbean cruise that got changed to Western. There was NO communication, no option or credit, etc. to the customer. The change in itinerary is terrible! I understand "Acts of God" occur but give options to your customers...Read more
Ripped off thousands of passengers who were scheduled to sail on Oasis, Allure & Harmony the weekend of 9/9/2017. Due to Hurricain Irma many passengers could not make it to port. RCCL cut 7 day consecutive cruises down to 3 only giveing credit for future cruise, no...Read more
I booked the cruise on-line two months ago and got promotion of $100 onboard credit for Nov 25, 2017 Royal Caribbean Anthem Of The Seas cruise. Today when I login to my account, the $100 onboard credit is gone. When I called customer service, the representative Alex...Read more
I didn't like
- Customer service
- Bad website design
- Staff attitude
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