Royal Caribbean

This is what I sent to their complaint dept:On 3/31/12, I booked a cruise through Royal Caribbean and paid $552.90 as a Florida resident. As of 4/15/12, I noticed that ...

I was working for Royal caribbean for four months...in Housekeeping! not to mention the treatment i got, because i was the only white person among 90 of us, from management and the...

I am a current RCCL employee who feels I need to report their unethical treatment. Royal Caribbean has offices in KS, OR and FL. Employees in the KS center were told last week that...

THIS IS A COPY OF A LETTER WE SENT TO ROYAL CARIBBEAN 2 WEEKS AGO..NO RESPONSE YET. Attn: Corporate Guest Relations Royal Caribbean International 1050 ...

Don't trust Royal caribean to do the right thing when it comes to resolving your problems.They took my deposit an dthan canceled my vacation for my family.Than they kept my dep...

Last year I took my first cruise on the Allure of the Seas. During my cruise I felt spoiled and truly enjoyed my experience on board this ship. I wanted to go back badly so I scrim...

We booked a fundraising cruise, under the premise we would make a $50 per cabin commission for our church fundraiser. Had to have 10 cabins and we had 18 cabins. Supposed to get ...

Royal Caribbean Cruise lines, a cruise the family did NOT enjoy.Our Mediterranean cruise on The Adventure of the Seas was miserable, absolutely and completely, and sole...

I I am writing to submit a complaint about the dining room management on the Monarch of the Seas. I was a guest in Cabin 3596 on the Monarch’s Nov. 14-18 trip to the Bahamas fro...

I have a family of four that was suppose to go on a cruise on sept 26th of 2011. I booked my husband, son and I online but added my daughter a few days before the trip over the pho...

I sailed on the Oasis of the sea from Sept. 17th to Sept. 24th and paid in advance for dinning and just did casual dinning. I could not book any show the first day on board they we...

Our Royal Caribbean cruise taken Aug 15-19 on Monarch of the Seas was a ROYAL NIGHTMARE!!! Dear Future Royal Caribbean Cruisers: My wife wanted to do ...

I know it been awhile since my initial complaint but i found it funny how these upper class clowns stick up for Royal Caribbean on RCL's Facebook page,its like there one sided ,the...

To whom it may concern me an my friends an family was going to your ship for an enjoyment an my grandaughter for doing good in school we got there and her name was johnson but on p...

The staff, especially kitchen staff, were negligent and careless when it came to special orders due to severe food allergies. Misinformation from chefs caused painf...

I have a cruise booked with RCCL in October to the Western Caribbean. I have also invited 12 other friends that will be cruising. At the time I booked this cruise RCCl was offeri...

Customer service is horrible!!! Pricing varies on each call. Web site is not user friendly and is frequently down. When call for assistance, they don't even attempt to help, again ...

This was by far the absolute worst vacation experience I have ever had to the extent that it ruined our anniversary. 1. There were 200 minors on board with only 4 c...

Dreams crushed on the Liberty of the Seas 6/11-6/18 Why not get the best customer service? Just finished on the Liberty of the Seas Barcelona, Toulon, Nice , Rome, N...

See Video: http://youtu.be/pVTBLcPCh9A Have you ever been on a Royal Caribbean cruise? Let me tell you about one of their policies you will not find out until later.

After a short period of time during which Royal Caribbean sought to improve passenger service and communications they are retuning to their fomer "don't give a ***" attitude. E-ma...

I have a party of 21 with 11 rooms booked on Royal Caribbean 12/26 leaving Miami. Since we have a group booked I was inquiring why some passengers are paying more in our group and...

Let me just start off by saying, my family is not rich. My husband and I live paycheck to paycheck, which is why we booked this cruise almost 2 years in advance, so that we could s...

My wife our 3 sons and I went on a destination wedding to Bermuda on board Explorer of the Seas. During the cruise she noticed her diamond from the engagement was gone from its se...

Just got back from a 4 night trip on Radiance of the Seas and let me tell you it was terrible. I am an expert cruiser and this by far was the worst cruise I have ever been on. Fir...

I had an awful experience on my cruise and initially the representative acted like he cared.  When he called back to tell me royal Caribbean would give me a $250 credit he cut me ...

We booked a cruise with Royal Carribean - put down $2700 deposit on our credit card. 7 months later they called and cancelled our cruise. They gave absolutely no reason. No comp...

Oasis cruise Jan 31, - Feb 5, 2011. HORRIBLE quality food in main dining room breakfast, lunch and especially dinner. Also, terrible sewage odor all week, every evening. Only ans...

Customer Service took cruise info on first Freedom of the Seas cruise and did not put additional insurance on my ticket. 1 week before cruise I was told by them in so many words s...

Really looked forward to escaping winter on Royal Caribbean Allure of the Seas - icy weather delayed our flight - we missed the shuttle we pre-arranged. Hailed a cab to the ship. F...